Common Scams to Avoid When Choosing Contractor to Setup Laundry
Starting a laundry business requires a big investment in money, time, and careful planning. One of the most important steps is choosing a contractor you can trust to handle the setup process. Unfortunately, there are irresponsible individuals or companies who may try to take advantage of new business owners by offering poor-quality services or even scamming them. To avoid falling into these traps, it’s important to know what to look out for. Below are some common scams to be aware of when choosing a contractor for your laundry setup.
1. Too-Good-To-Be-True Packages
Be cautious with contractors who offer full setup packages at prices far below market rate. These offers may include substandard equipment, incomplete services, or could be a scam altogether. Always compare several quotations and research average market prices to ensure the deal is reasonable.
2. No Physical Address or Company Registration
Some scammers operate solely through social media or messaging apps without any verifiable business registration or physical office. Before engaging any contractor, verify their company registration (such as SSM in Malaysia) and check if they have a legitimate showroom, office, or past project sites you can visit.
3. Fake Testimonials and Photos
It’s common for dishonest contractors to use stolen images or fake testimonials to convince potential clients. These photos may be lifted from other genuine contractors or stock image sites. Always ask for real references and, if possible, visit a location where they’ve completed a setup.
4. Demanding Full Payment Upfront
One major red flag is when a contractor demands 100% payment before starting any work. Once paid, some may delay the project or disappear completely. Instead, opt for a progressive payment system for example, a deposit upon agreement, partial payment during progress, and the final payment only after completion.
5. Low-Quality Equipment at High Prices
Some contractors may provide machines that are actually refurbished, used, or of poor quality but sell them at the price of brand-new units. This not only causes losses but can also lead to frequent breakdowns and higher maintenance costs in the long run. Always request for machine serial numbers, warranty documents, and brand details to verify the authenticity and quality of the equipment.
6. Hidden Charges After Quotation
A common scam tactic is to quote a low initial price and later add unexpected “extra” charges during or after installation. To avoid this, insist on a clear, itemized quotation that includes all costs installation, transport, accessories, and any other services in writing before you proceed.
7. No Written Contract or Agreement
Verbal agreements are risky and often lead to misunderstandings or disputes. A professional contractor will provide a written agreement outlining the scope of work, project timeline, payment terms, warranty coverage, and any other relevant details. Never proceed without signing a proper contract.
8. Poor After-Sales Support
Some contractors disappear once the setup is completed, leaving you helpless when technical issues arise. Reliable contractors will offer after-sales support, routine maintenance, and guidance on operating the laundry system. Ensure this support is clearly stated in your agreement.
Why Choose DR Laundry Consultancy & Resources?
At DR Laundry Consultancy & Resources, we specialize in helping laundry owners in Malaysia make informed decisions that boost profitability and ensure smooth operations. From choosing the right equipment to setting up a fully automated laundromat, we provide end-to-end solutions tailored to your business.
Ready to take the next step? Book a consultation with us today and let our experts guide you in selecting the perfect machines for your laundromat!